Mission Control — unifying ops across six systems
Our own operations system. We replaced a six-tool spreadsheet-and-Slack workflow with one operator surface that pulls every source system into a single exception queue, with roles, an audit trail and runbooks.
- Wk 01 Schema + auth
- Wk 02 Source #1 wired
- Wk 03 Source #2–3 wired
- Wk 04 Exception queue v1
- Wk 05 Source #4–6 wired
- Wk 06 Roles + audit trail
- Wk 07 Runbooks live
- Wk 08 Ops lead onboarded
- Wk 09 Full operator rollout
- Wk 10 LIVE
Six source systems normalize through Mission Control into a single operator surface. Exceptions are typed, routed to owners, and tracked in an audit trail.
The problem
Six source systems, three spreadsheets of record, and a Slack channel used to reconcile them. Senior time was being burned on data janitor work, and the operating picture was always a few edits behind.
What we built
Mission Control is the system we run Wolftac on. It is a single operator surface that pulls from all six source systems, normalizes the signal, and surfaces exceptions to the person who owns them. Routing is typed, audit is automatic, and overrides are explicit.
What shipped
- Typed integrations across the six source systems
- Exception queue with ownership and SLAs
- Operator dashboard with roles and full audit trail
- Runbooks for every recurring manual action
How it ran
Weekly ships, built in-house on our own operations. Every Friday the new version went live; every Monday the feedback loop started again. Ten weeks start to finish.
A version of this for your operation.
Every engagement starts with a scoped briefing — the operating constraint, the simplest system that removes it, and whether we’re the right team to build it.